Tuesday, 6 August 2019

Healthier You Update

Been a bit too busy for blogging lately, but I did get a positive response from East Surrey Clinical Commissioning Group about my complaint. I received a call from the diabetes prevention programme manager who apologised for the way my referral was handled, he admitted there had been ‘resource issues with the provider’ (although he didn’t name Ingeus by name) and that I wasn’t the only working person who’d had difficulties. Apparently, there is a new provider coming in shortly to provide a more flexible service including an online programme for those who cannot get to appointments during the day. He’s going to put my name forward as one of the first to be referred to this, so I await further news.

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